Websites using Help Scout
Description of Help Scout: Help Scout is a customer service platform including email, a knowledge base tool and live chat.
Help Scout is used by 0.2% of websites in the Issue trackers category.
Business and Finance is the most popular main category among the websites using Help Scout.
Business is the most popular subcategory among the websites that are using Help Scout.
The technologies that are most often used together with Help Scout are Module Federation, webpack, Open Graph, core-js, Facebook Pixel, HTTP/3, HSTS, Google Workspace, Facebook, Google Tag Manager.
Our AI based recommender engine (trained on 100 million data points) suggests that websites using Help Scout may also be interested in using these other technologies: Google PageSpeed, Ryviu, LiveIntent, Microsoft Advertising, Yandex.Metrika, Pure CSS, GoAffPro, Pinterest, Highcharts, Reddit Ads.
Top IAB Industry Verticals using Help Scout
Top 10 technologies that are most often used together with Help Scout
Technologies that are most interesting for website using Help Scout, as determined by our AI recommender
Distribution of domains using Help Scout over IAB1 verticals
Introduction to Help Scout
Help Scout is a customer service software designed to help businesses manage their customer support interactions. It offers a shared inbox for team collaboration, automated workflows, and customer insights to improve the overall customer experience. The platform also includes reporting and analytics to help businesses measure and improve their support performance. With Help Scout, businesses can provide personalized and efficient customer support across multiple channels, including email, chat, and social media.
Practical Applications
of Help Scout
- Help Scout can be used by customer service teams to manage customer support inquiries and tickets in a centralized location.
- Help Scout's reporting and analytics features can be utilized to track team performance and identify areas for improvement.
- Help Scout's integrated knowledge base allows customers to easily find answers to commonly asked questions without needing to contact customer support.
- Help Scout's automation workflows can save time and increase efficiency by automating repetitive tasks, such as sending confirmation emails or assigning tickets to specific team members.
- Help Scout's integrations with other tools, such as CRM software or project management tools, can help streamline processes and improve collaboration across teams.
Benefits and Advantages of Help Scout
- Help Scout allows for streamlined communication between customer support teams and customers, increasing efficiency and productivity.
- The technology provides a centralized platform for customer inquiries and support tickets, reducing the risk of overlooked or lost messages.
- Help Scout offers customizable workflows and automation features, allowing for personalized and efficient customer support.
- The technology includes in-depth reporting and analytics, providing valuable insights into customer behavior and satisfaction.
- Help Scout integrates with a variety of other business tools and software, allowing for seamless collaboration and communication across teams and departments.
Distribution of domains using Help Scout over IAB2 verticals
Most popular websites using Help Scout
Less popular websites using Help Scout
Distribution of domains using Help Scout over 1 million most popular domains
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Distribution of domains using Help Scout over domain ages
The average age of websites using Help Scout is 11.1 years.
The average page rank (measure of backlink strength) of websites using Help Scout is 3.01.
5 technologies that are less often used together with Help Scout
